Privacy Policy for Profile Mouldings Yorkshire
At Profile Mouldings Yorkshire, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us via our enquiry form.
Who We Are
Profile Mouldings Yorkshire is a cornice and plaster moulding manufacturing and fitting business based in Yorkshire. Our website address is: https://profilemouldingsyorkshire.co.uk
Information We Collect
We may collect the following personal information when you use our contact form or communicate with us:
- Full name – to address you properly
- Email address – to respond to your enquiry
- Postcode – to check if we cover your area
- Project details – to provide an accurate quote
- Any other information you voluntarily provide – including photos, drawings, or descriptions of your project
How We Collect Your Information
We collect information directly from you when you:
- Complete and submit our contact form
- Email us directly
- Telephone or message us
Our website also uses cookies (see the “Cookies” section below).
Why We Collect Your Information
We collect your personal information to:
- Respond to your enquiries and provide quotes
- Communicate about potential or confirmed projects
- Improve our website and customer service
- Comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we process your information based on:
- Legitimate interests – responding to business enquiries
- Consent – when you voluntarily submit our contact form
- Contractual necessity – if you become a client
How Long We Keep Your Information
- Enquiry data (name, email, postcode, project details): Retained for 12 months from the date of your last contact, unless you become a client
- Client data: Retained for 7 years following project completion (for warranty, tax, and legal purposes)
- Photos and project documentation: Retained indefinitely for portfolio use (only with client permission)
Who Has Access to Your Information
Your personal information is accessible only to:
- Profile Mouldings Yorkshire – our team members who need it to respond to your enquiry or manage your project
- Krystal Hosting – our website hosting provider (they cannot access your data for their own purposes)
We do not sell, rent, or trade your personal information to third parties.
Your Rights
Under UK GDPR, you have the following rights:
- Right to access – request a copy of the personal data we hold about you
- Right to rectification – correct inaccurate or incomplete data
- Right to erasure – request deletion of your data (subject to legal obligations)
- Right to restrict processing – limit how we use your data
- Right to object – object to processing based on legitimate interests
- Right to data portability – receive your data in a structured format
To exercise any of these rights, contact us via our enquiry form or email us directly.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
We use the following cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Required for basic site functionality (e.g., caching, form submission) | Session to persistent |
| Google Analytics cookies | Track website usage (pages visited, time on site, etc.) to help us improve | Up to 2 years |
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, alteration, or destruction. This includes:
- Secure website hosting (Krystal)
- Limited access to personal data within our team
- Regular updates to our website software and plugins
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.
Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Complaints
If you believe we have not complied with this Privacy Policy or UK GDPR, you have the right to lodge a complaint with the:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:
Profile Mouldings Yorkshire
📧 [email protected]
🌐 https://profilemouldingsyorkshire.co.uk
Last Updated: June 2026